>Reply your inquiry within 24 hours!
>Prompt response to customers
>Strict quality controal
>Sample prompt provided
>Quick deliery to customers
>Box packing,BDQ packing shrink wrap
>Label service (we can add yourself washing label)
1. Could I get a sample before order? Sample lead time?
We can offer free available samples for your evaluation, Sample lead time 2-3 days.
2. Are you a manufacturer or trading company?
We are manufacturer, not long can we offer best quality and lowest price, but can offer the warmest and the most professional service.
3. How long does it take to manufacture once an order has been placed? What is shipping term?
For stock towels, we will send goods to you within 5-6days, for usual productions, the production time is about 15-25days.
For small trial order, FEDEX, DHL, UPS, TNT etc can be provided. For larger order, we can arrange shipment by sea,by air according to your requirement.We will help you
to choose the best efficient shipping way according to your detail requirements.
4. What types of packaging do you normally use for this product?
For the package, our usual package is single OPP bag, PVC bag, Mesh bag, custom gifts box and so on. We can print your custom logo on the package for free.
5. Can we add our logo to the productions? Could we have custom label?
We can add your custom logo on productions. Custom label is ok for us.
6. The payment for sample and bulk production?
For the sample, the payment is PayPal, for the bulk production, the payment is T/T, Credit, E-checking, L/C.
7. About the quality control?
We do quality test before packing.
Before shipping we will send samples for your double confirmation.
8. If any defective towel, how can you settle it for us?
We have 1:1 replacement for the defective towel, and after you receive the bulk products, we will offer you 50 days post-sale service to track our products quality.